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The only original documentation required to support your claim are invoices and receipts. We also suggest that you keep photocopies of every item you send to us. Please note all costs incurred obtaining documentation should be borne by the claimant. This will include any further information such as doctor’s reports that we may need.

In addition to the claim form you will receive, there is an information checklist that explains the documents that are required for different types of claim.

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"Absolutely great service. Thank you

Very helpful, good communication kept me up to date on progress. Really good customer service which is just what you need when under pressure of illness. "

ERV Customer - April 2018

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