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Your policy documents will be sent to you by email when you have purchased your policy. Please check your spam folder or junk mail folder just in case.

If you need this resent to you, don’t worry, simply drop us an email with your surname, postcode and telephone number and we will resend your documents to you. As we have to verify your policy by hand, please be aware we can only do this within normal office hours: Monday to Friday 9:00am to 5:00pm.

UPDATE: You can also now use our Retrieve Policy tool online to access your policy documents!

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"Absolutely great service. Thank you

Very helpful, good communication kept me up to date on progress. Really good customer service which is just what you need when under pressure of illness. "

ERV Customer - April 2018

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