If the unfortunate should happen on your coach trip, you’ll need to know what to do next. This page contains all of the ERV travel insurance claims forms you will need, should you need to make claim on your coach travel insurance policy.
You will find additional information about claims on our Claims FAQ pages. We regularly try to update these FAQ’s, so this can be a useful place to start if you are looking for information relating to making a claim.
If you wish to make a claim, simply download and complete the appropriate form and return with all supporting documentation. The address to send it to can be found on page one of the claim form.
We have also put together a guide to assist you in making a claim:
We would recommend that you read through our Guide to making a claim prior to making your claim application so that we can deal with your case as swiftly as possible.
Some claims require different information to be provided, so please ensure you are using the correct form when making a claim. If in doubt, please call the claims team on +44 (0)1403 788 983 between 9am and 5pm, Monday to Friday – or see our contacts page for more information.
Very helpful, good communication kept me up to date on progress. Really good customer service which is just what you need when under pressure of illness. "
ERV Customer - April 2018