Get a quote online icon-devices@2x Or call 01403 788 510

ERV UK respects the privacy of visitors to its web sites and is committed to the protection of their personal information. This privacy statement explains data collection and use practices of the ERV UK site (the “Site”).

Binding Nature

By accessing and using the Site, you agree and consent to the collection, use and disclosure of your personal information as outlined in this Privacy Statement.

Description of the information ERV UK may collect

1. Personally Identifiable Information

ERV UK collects personally identifiable information (i.e. information from which you can be identified, such as name, address, telephone number or e-mail address) only when it is asked for and/or you voluntarily submit it to us on this Site. We may use the information to respond to your requests, improve our level of service and the content of our web site; provide you with tips, helpful information, product news and updates; notify you of new ERV UK products and services; seek your views on our products and services; and for our own internal purposes.
This Site is not intended or designed to attract children under the age of 13. We do not knowingly collect personally identifiable information via this Site from visitors in that age group without the explicit consent of a parent or guardian.

2. Non-Personally Identifiable Information

ERV UK also collects non-personally identifiable information in aggregate form using cookies to track data such as the total number of visits to our web sites, the number of visitors to each page of our web sites, and the domain names of our visitors’ internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our web sites so that we may improve them and the services we offer. We may also share this information with other companies within ERV UK and with other third parties. NO PERSONALLY IDENTIFIABLE INFORMATION IS DISCLOSED IN THIS PROCESS.

Use of cookies by ERV UK

Cookies are small text files that are placed on your computer by websites that you visit.

They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why.

Cookie Name Purpose More Information
Google Analytics _ga
_gat
__utma
__utmb
__utmc
__utmt
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
Add This __atuvc
__atuvs
__atrfs
This cookie is used to provide the share buttons next to buy online buttons. It is used to authenticate your social media account. Click here for an overview of privack at Add This

Use of IP Address

An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your organisation’s local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.

ERV UK, or third party companies acting on behalf of ERV UK, may collect IP addresses for the purposes of systems administration and to audit the use of our site. We do not ordinarily link a user’s IP address to personally identifiable information of that user, which means each user’s session will be logged, but the user remains anonymous to us. However, we may use IP addresses to identify users of our site when we feel it is necessary to enforce compliance with the site’s terms of use, or to protect our service, site or other users.

How we protect your personal information

ERV UK is committed to protecting the security of your personal information. ERV UK uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide to ERV UK on computer servers with limited access that are located in controlled facilities. While we cannot guarantee that loss, misuse or alteration to data will not occur, we make every commercially reasonable effort to prevent such unfortunate occurrences.

Sharing Personally Identifiable Information with Third Parties

ERV UK will not sell or rent personally identifiable information to any third party for any purpose. Sometimes selected third parties are however used to provide ERV UK with support services in connection with its web sites and such parties may, from time to time, have access to your information to enable them to provide those services to ERV UK. Please rest assured that all companies providing such support services are required by ERV UK to meet the same standards of data protection as ERV UK and are prohibited from using the information for their own marketing purposes.

In certain special cases, we may disclose your personally identifiable information in the following circumstances:
when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with ERV UK’s rights, property or operations, other users of this site, or anyone else who could be harmed by such activities;

or

when we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.
Personal information collected on the Site may be stored and processed in your country of residence or any other country in which ERV UK or its affiliates, subcontractors or agents maintain facilities, and by using the Site, you consent to any transfer of information outside of your country of residence. ERV UK will ensure that if information is transferred outside your country of residence, it will still be treated in accordance with this privacy statement.

Links to Other Web Sites

This Site may provide links to other ERV UK and third party web sites as a service to our users. The privacy statement described here does not apply to those sites. Please ensure you check the legal and privacy statement posted on each site you link to.

Changes

We may occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Site constitutes your agreement to the privacy statement and any updates.